AB Data

If you have a restaurant, you know that the end of the year is considered the high season when the demand for orders increases, and that's why we created this post with tips for using Digisac in customer service.

In case you don't know yet, we are a digital PABX platform where you connect with ...

To delve deeper into the topic, check out the links below.

Customer service through artificial intelligence –
The impacts of artificial intelligence on the job market –
Artificial Intelligence vs. Conventional Automation –
5. Task automation
As we discussed throughout the article, AI cannot ...

Technology has changed the way we consume information, and also the way companies communicate with their customers.

Today, access to different data is much faster, due to the use of cell phones and computers, and sources have multiplied.

Your company can interact with its customers via WhatsApp ...

As a result, we suggest that you create or update your persona, as it represents your ideal customer and everything they need.

Complementary articles:

What is persona?
A survey conducted by Walker showed that 86% of Brazilians are philippine country code number willing to pay more for a better ...

When writing your quote, be clear and direct. Avoid using technical terms or complex language that could confuse the customer. Remember to include all relevant details, such as descriptions of products or services, quantities, unit and total prices, as well as delivery times and payment methods ...

Certainly, one of the biggest benefits of this integration is the ability to offer highly personalized customer service. With direct access to detailed lead or customer information on the same support screen, agents can provide a unique and tailored service. Consequently, this not only improves the ...

Digisac is a multichannel platform that can be extremely useful in mapping and optimizing the customer journey.

See how Digisac can help:

Centralization of communication channels : The platform allows the company to centralize all communication channels in one place. This makes it easier to track ...

In a significant move, Google is integrating WhatsApp after announcing it would be disabling the chat feature on Business Profiles starting July 31.

This new feature therefore allows companies to continue interacting with their customers efficiently and directly through the popular messaging ...

When we talk about civil liability in customer service, companies need to be aware of this issue, as this subject covers both consumer rights and the legal obligations that companies need to comply with. Therefore, understanding the correct use of legal provisions on civil liability is an important ...

Telegram, one of the world's largest messaging platforms, recently reached 10 million subscribers on its paid service.

The milestone was announced by the company’s CEO, Pavel Durov, who highlighted the platform’s accelerated growth.

Launched less than two years ago, the Premium service offers a ...