Operational excellence is characterized by a telecommunications email list constant desire to improve the quality of life of citizens.
It’s not a single destination on a map, but more of a traveling salesman problem. This is a famous mathematical quest to find the most efficient route for an employee to visit their assigned customers. You identify the “stops” or tasks that need to be completed and continually try to find the best way to reach them all without wasting time. Maybe you rearrange the order, introduce new actors, or eliminate some paths altogether. Considering that there are 15 trillion trillion possible routes for a driver with 25 packages to deliver, you can always find a better path.
OPEX eliminates the unnecessary, the dead weight, and the shortcuts. It’s a laser-like focus on what’s essential to your organization’s success and the best methods to achieve your goals. Every day, you intend to deepen your understanding of how tasks are distributed among your people, eliminating unnecessary steps, practices, and unfocused behaviors to move you closer to your goal. It’s a dynamic, ever-evolving methodology, and with these five important elements, you can start making great progress.