WhatsApp tests voice calls for businesses
Posted: Mon Jan 20, 2025 4:38 am
Meta announced that the WhatsApp Business Calling API is now available to more businesses in four countries: Brazil, Mexico, India and Indonesia.
This means that more companies will be able to make and receive voice calls directly through WhatsApp.
The new feature could transform the way brands communicate with their customers, making everything faster, safer and more efficient.
WhatsApp verification badge: how to get it?
How does the WhatsApp Business Calling API work?
The WhatsApp Business Calling API allows businesses and customers to bosnia and herzegovina phone number library make voice calls without leaving WhatsApp.
The consumer can call the company by clicking on an icon at the top of the conversation or on a button in the middle of the chat.
If it is the company that wants to call, they need to ask for authorization first.
This authorization can only be requested once every 24 hours and up to twice a week.
Once the customer accepts, the company has 72 hours to make the call. If they need to make the call again, they have to request new authorization.
This means that more companies will be able to make and receive voice calls directly through WhatsApp.
The new feature could transform the way brands communicate with their customers, making everything faster, safer and more efficient.
WhatsApp verification badge: how to get it?
How does the WhatsApp Business Calling API work?
The WhatsApp Business Calling API allows businesses and customers to bosnia and herzegovina phone number library make voice calls without leaving WhatsApp.
The consumer can call the company by clicking on an icon at the top of the conversation or on a button in the middle of the chat.
If it is the company that wants to call, they need to ask for authorization first.
This authorization can only be requested once every 24 hours and up to twice a week.
Once the customer accepts, the company has 72 hours to make the call. If they need to make the call again, they have to request new authorization.