Eliminate confusion in website design.
Posted: Mon Jan 20, 2025 5:29 am
Author/Copyright Holder: Comcast Corporation. Copyright Terms and License: Fair Use.
This is the Xfinity TV page. What is confusing to the user is that the colors, layout, and font styles are different from the home page.
Website UX and Usability
Author/Copyright Holder: Comcast Corporation. Copyright Terms and License: Fair Use.
This is the My Xfinity page on the Xfinity website. All three pages discussed above have very different colors, layouts, and font styles on their navigation menus. These differences make it confusing and disorienting for the user as it no longer feels like one website, but rather like three different companies.
Users tend to apply rules they've encountered sri lanka whatsapp number data outside of your website or product, bringing their own expectations.
Knowing this, we must be mindful of whether we are causing confusion and alienation when we deviate from design standards.
Plus, users don't have to waste time wondering whether different words, interactions, or actions mean something in the context of your product.
Confusion occurs when people cannot "put together" information and sometimes it prevents them from achieving something.
When a user is prevented from achieving their goal, it is understandable that they may feel angry or frustrated. It is no secret that confusion usually leads to frustration, and frustration leads to a worse user experience.
Five ways to design a quality website usability .
This is the Xfinity TV page. What is confusing to the user is that the colors, layout, and font styles are different from the home page.
Website UX and Usability
Author/Copyright Holder: Comcast Corporation. Copyright Terms and License: Fair Use.
This is the My Xfinity page on the Xfinity website. All three pages discussed above have very different colors, layouts, and font styles on their navigation menus. These differences make it confusing and disorienting for the user as it no longer feels like one website, but rather like three different companies.
Users tend to apply rules they've encountered sri lanka whatsapp number data outside of your website or product, bringing their own expectations.
Knowing this, we must be mindful of whether we are causing confusion and alienation when we deviate from design standards.
Plus, users don't have to waste time wondering whether different words, interactions, or actions mean something in the context of your product.
Confusion occurs when people cannot "put together" information and sometimes it prevents them from achieving something.
When a user is prevented from achieving their goal, it is understandable that they may feel angry or frustrated. It is no secret that confusion usually leads to frustration, and frustration leads to a worse user experience.
Five ways to design a quality website usability .