Do you need separate pages for this?
Posted: Mon Jan 20, 2025 6:21 am
There are too many detailed reviews on the Eldorado website. The illustration below shows two customer opinions. Kesha's feedback is much more like a real response than Diana's message, right? Similar examples can be found on the websites of most retailers from the top ten in the RuNet. Here are the characteristics that may cause mistrust: Obvious uniformity, stereotyped nature. Dominance of enthusiastic reviews. Buyers are sure to praise good stores.
But in reality, large retailers have satisfied and dissatisfied customers. sweden email list It is a well-known fact: a satisfied customer tends to remain silent, but a dissatisfied one shouts about bad goods and service from every corner. Reviews that are too detailed describe the technical characteristics and advantages of the product. A normal customer writes: "Everything is great, thank you." All products have approximately the same number of reviews.
Perhaps all the reviews on the websites of the top 10 Runet retailers are real. But many other stores do publish fakes. How to solve the problem Don't publish fake reviews. Instead, encourage users to share their impressions of their purchase. Send customers emails asking them to speak out, give discounts, and hold contests. Take advantage of the experience of the Litres store. It gives cash bonuses to the first three customers who leave a review of a book.
But in reality, large retailers have satisfied and dissatisfied customers. sweden email list It is a well-known fact: a satisfied customer tends to remain silent, but a dissatisfied one shouts about bad goods and service from every corner. Reviews that are too detailed describe the technical characteristics and advantages of the product. A normal customer writes: "Everything is great, thank you." All products have approximately the same number of reviews.
Perhaps all the reviews on the websites of the top 10 Runet retailers are real. But many other stores do publish fakes. How to solve the problem Don't publish fake reviews. Instead, encourage users to share their impressions of their purchase. Send customers emails asking them to speak out, give discounts, and hold contests. Take advantage of the experience of the Litres store. It gives cash bonuses to the first three customers who leave a review of a book.