The Best NPS Measuring Tools in Russia
Posted: Mon Jan 20, 2025 10:52 am
MTS actively uses NPS to increase the loyalty of its subscribers. One successful example is the implementation of a loyalty program for corporate clients. NPS surveys are used not only to evaluate service, but also to identify potential areas for service improvement. For example, the company regularly conducts surveys on the level of satisfaction with the quality of communication, service in stores and the speed of solving service problems.
NPS
To effectively measure and analyze NPS in Russia, companies can use several popular tools. Let's consider the most effective of them.
1. Get feedback
GetFeedback is a cloud-based service for collecting list of turkey whatsapp phone numbers and analyzing NPS that allows you to integrate surveys with your CRM systems, websites, and mobile apps. This tool allows you to set up automatic surveys at different stages of the customer journey and track the results in real time. GetFeedback also offers analytics that will help you pinpoint which aspects of your business need improvement.
2. The Alchemist
Alchemer (former SurveyGizmo) is another powerful tool for collecting and analyzing customer feedback. Alchemer allows you to set up personalized surveys for different user groups, integrate the system with CRM and other platforms, and get detailed analytics on each question. In Russia, this tool is actively used by large companies to conduct regular surveys among customers.
NPS
To effectively measure and analyze NPS in Russia, companies can use several popular tools. Let's consider the most effective of them.
1. Get feedback
GetFeedback is a cloud-based service for collecting list of turkey whatsapp phone numbers and analyzing NPS that allows you to integrate surveys with your CRM systems, websites, and mobile apps. This tool allows you to set up automatic surveys at different stages of the customer journey and track the results in real time. GetFeedback also offers analytics that will help you pinpoint which aspects of your business need improvement.
2. The Alchemist
Alchemer (former SurveyGizmo) is another powerful tool for collecting and analyzing customer feedback. Alchemer allows you to set up personalized surveys for different user groups, integrate the system with CRM and other platforms, and get detailed analytics on each question. In Russia, this tool is actively used by large companies to conduct regular surveys among customers.