Make good use of digital tools to highlight unique advantages
Posted: Wed Jan 22, 2025 5:16 am
However, for this type of clinic, its long-term operation also means that it contains huge advantageous resources. The doctors are generally highly qualified. Over the years, they have accumulated a large number of die-hard patients. Many local people have been visiting this clinic since childhood and have great respect for the doctors. There is a high sense of trust. In turn, the doctors also know each patient's medical history and needs, and the doctor-patient relationship is generally good. Therefore, traditional clinics can make good use of the clinics and doctors' rich medical experience and understanding of patients' needs to highlight their own advantages and let the public see different aspects of traditional clinics.
After locking in the transformation goals and communication direction, we can help highlight the unique advantages of traditional clinics and improve the disadvantages by selecting suitable digital tools to meet the needs of clinics and patients. Nowadays, mobile communications in Taiwan are very developed, and almost everyone has a mobile phone. Both men and women, and even many seniors, are using LINE to chat with friends. Take a medical group in Taipei's Xinyi District as an example. Most bahrain phone number data of its clinics are community-based clinics, with mostly elderly patients. They are overcrowded during consultation hours. How to clear the huge number of patients in the clinic has become an urgent matter. In order to improve people's medical experience, the clinic chose to operate an official LINE account and imported clinic operation tools to send graphic and text guidance through LINE to complete online appointment registration, allowing patients to complete online registration and check the progress of medical treatment in one stop. , increasing convenience, no longer having to wait in the clinic for treatment . The clinic can also send appointment reminders via LINE the day before the consultation day, which not only increases the attendance rate, but also significantly reduces the administrative work time of clinic staff .
In addition, we make good use of LINE's group messaging to send health education knowledge articles to the public, thereby showing the professional image of doctors and clinics. Further through case tracking, post-diagnosis care is sent regularly according to different patient needs, so that patients can feel the clinic's care, increase the connection between the clinic and the patient, strengthen the patient's "mind share", and improve treatment satisfaction. Clinic staff no longer need to call one by one to notify them, which greatly reduces the manpower, time and money required for clinic operations, allowing doctors and employees to focus more on serving the people on site and fundamentally improving the medical experience.
After locking in the transformation goals and communication direction, we can help highlight the unique advantages of traditional clinics and improve the disadvantages by selecting suitable digital tools to meet the needs of clinics and patients. Nowadays, mobile communications in Taiwan are very developed, and almost everyone has a mobile phone. Both men and women, and even many seniors, are using LINE to chat with friends. Take a medical group in Taipei's Xinyi District as an example. Most bahrain phone number data of its clinics are community-based clinics, with mostly elderly patients. They are overcrowded during consultation hours. How to clear the huge number of patients in the clinic has become an urgent matter. In order to improve people's medical experience, the clinic chose to operate an official LINE account and imported clinic operation tools to send graphic and text guidance through LINE to complete online appointment registration, allowing patients to complete online registration and check the progress of medical treatment in one stop. , increasing convenience, no longer having to wait in the clinic for treatment . The clinic can also send appointment reminders via LINE the day before the consultation day, which not only increases the attendance rate, but also significantly reduces the administrative work time of clinic staff .
In addition, we make good use of LINE's group messaging to send health education knowledge articles to the public, thereby showing the professional image of doctors and clinics. Further through case tracking, post-diagnosis care is sent regularly according to different patient needs, so that patients can feel the clinic's care, increase the connection between the clinic and the patient, strengthen the patient's "mind share", and improve treatment satisfaction. Clinic staff no longer need to call one by one to notify them, which greatly reduces the manpower, time and money required for clinic operations, allowing doctors and employees to focus more on serving the people on site and fundamentally improving the medical experience.