The New Dialogues graph shows how many

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Perhaps the seller needs help or a squint. Number of messages and dialogues It is better to compare these two indicators with each other - this is how you can understand the full picture of what is happening. If the seller has few dialogues but many messages , it is possible: The seller imitates vigorous activity or sends each word as a new message. The first is usually disliked by managers, the second - by clients. The seller is a good guy. It's just that the customers were meticulous and bombarded with questions. This is a reason to think - maybe make a more detailed description of the goods on the site or launch a chat bot.



If the seller has few messages hong kong phone number list but many conversations , it is likely that: His leads are drained too quickly. This happens if the manager is talking nonsense, is rude or puts too much pressure on the interlocutor. He just sells well. If you watch the correspondence of such stars, you can identify the most effective tricks and teach other employees. Initiators of communication customers or employees started a new dialogue on a specific day or time period. Only dialogues that had no previous messages are counted. This graph will help you find patterns between your actions and interest in the product.



If the indicators are growing , something has caused an increase in customer interest in the product. Advertising with a blogger, a new design on the website, or a successful post on social networks. If you understand what action influenced the number of requests, you can repeat the success. If your numbers are dropping every February, perhaps running a Valentine's Day promotion or increasing your advertising during that month will help. It is not only the number of dialogues initiated by clients that is indicative, but also the number of dialogues initiated by managers. If you place a form on the site to fill out, in which the client specifies his contact information, the manager will write first.