Step-by-step instructions on how to connect WhatsApp to Bitrix
Posted: Wed Jan 22, 2025 5:48 am
A platform for systematizing business processes. A disk, reporting system, internal chat, and document search are provided. Tasks and projects. Task manager that notifies about planned events, allows you to set and distribute tasks, track the degree of project readiness. Contact center. Possibility to link messengers, social network accounts, website to Bitrix24 and save data in CRM. Website and online store. A web resource that has an online chat, application form and call request installed. Methods of connecting WhatsApp to Bitrix We offer two options for connecting WhatsApp to Bitrix24: through open service lines or using a combination of Wazzup chats and notification chats. Integration via open lines Open Lines (OL) are Bitrix's own tool for connecting communication channels.
They are created in the service menu. OLs indonesia phone number list receive, distribute and send messages to managers from all channels. This method of connecting WhatsApp to Bitrix24 allows you to use additional service tools. For example, add a Bitrix24 widget to your website. 24 via open lines are available on the website Connect WhatsApp to Bitrix in conjunction with Wazzup The Wazzup service allows you to work in several Instagram and WhatsApp channels. One channel per open line. For each, you can set up individual parameters: responsible managers, workload between employees. If you connect WhatsApp to Bitrix 24 in conjunction with Wazzup, additional tools of our service are available.
The main advantage is a simplified form of interaction with the client. In Wazzap chats, you can correspond, create deals, add new participants to a deal, view dialogue histories. Let's look at the linking mechanism. The client writes in WhatsApp, the CRM records the number and a deal is automatically created. Further communication with the client can be continued in an additional Wazzup window. It opens through the lead/contact/deal card. To link the WhatsApp dialogue with other Bitrix24 activities, you need to set up copying messages to the card. The correspondence history is saved in Bitrix24 along with other actions. The Wazzup chat has a general dialog window and an individual one.
They are created in the service menu. OLs indonesia phone number list receive, distribute and send messages to managers from all channels. This method of connecting WhatsApp to Bitrix24 allows you to use additional service tools. For example, add a Bitrix24 widget to your website. 24 via open lines are available on the website Connect WhatsApp to Bitrix in conjunction with Wazzup The Wazzup service allows you to work in several Instagram and WhatsApp channels. One channel per open line. For each, you can set up individual parameters: responsible managers, workload between employees. If you connect WhatsApp to Bitrix 24 in conjunction with Wazzup, additional tools of our service are available.
The main advantage is a simplified form of interaction with the client. In Wazzap chats, you can correspond, create deals, add new participants to a deal, view dialogue histories. Let's look at the linking mechanism. The client writes in WhatsApp, the CRM records the number and a deal is automatically created. Further communication with the client can be continued in an additional Wazzup window. It opens through the lead/contact/deal card. To link the WhatsApp dialogue with other Bitrix24 activities, you need to set up copying messages to the card. The correspondence history is saved in Bitrix24 along with other actions. The Wazzup chat has a general dialog window and an individual one.