Page 1 of 1

Best Practices for Healthcare Communication

Posted: Wed Jan 22, 2025 6:19 am
by mdabuhasan
Putting the highest priority on communication in healthcare is essential for improving patient engagement, and the overall quality of care. With clear, empathetic, and open communication, healthcare providers can promote engagement and foster trust in their patients, while promoting adherence to treatment plans, and empowering patients to take an active role in their own care.

There are several strategies that belize whatsapp number data you can pursue as a healthcare provider, to make the most of your communications. They include the following:

1. Provide Information and Resources to Increase Patient Health Literacy
We can consider patient health literacy to be the extent to which patients understand and can use the healthcare information and resources available to them.

According to Healthy People 2030, this includes organizational health literacy, which is the level of access that healthcare professionals and institutions provide their patients with information and services they can use to inform health-related decisions and actions for themselves and others. Personal health literacy is the degree to which individuals are able to find, understand, and use information and services to inform health-related decisions and actions.

The Department of Health and Human Services reckons that only 12% of Americans have sufficiently high health literacy levels.

Healthcare providers can take a more proactive role in boosting levels of patient health literacy – and reducing the tendency for consumers to rely on getting their health and symptom information from Google.

The American Academy of Family Physicians (AAFP) defines patient education as “the process of influencing patient behavior and producing the changes in knowledge, attitudes and skills necessary to maintain or improve health.” It plays a role in post-operative care, empowering discharged patients to fully recover and avoid rehospitalization. It’s also important in public health, and the self-management of chronic disease conditions.

Patient education and other healthcare messaging materials should ideally be made available at a fifth or eighth-grade reading level, and in multiple languages other than English. Providers can distribute this information in a physical form at the office or healthcare facility, and in an electronic or digital form via their chosen communications platform.

For example, with IDT Omnichannel Messaging, you can use SMS snippets to reach all mobile users instantly, ensuring delivery and engagement. With WhatsApp integration, you can share multimedia content and engage in rich and interactive conversations with your audience on the world’s most popular messaging app. You can also tap into Viber’s extensive user base for vibrant and multimedia-rich communication, or connect with billions of Facebook users through Messenger.