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Monitor calls and productivity of each manager

Posted: Mon Jan 27, 2025 6:12 am
by jakariabd@
Data-driven learning. SalesAI helps identify weaknesses in managers’ skills and offers recommendations for improvement.
Dynamic checklists. Depending on the type of client and objection, the system directs the manager to the most effective branch of the script, which significantly increases the chances of success.
Rating of the most effective managers
SalesAI also provides a tool that simplifies monitoring and analysis of managers’ work, turning data into a visual and convenient dashboard. This dashboard collects key performance indicators (KPIs) for each employee, allowing managers to get a complete picture of how each manager copes with tasks.
The first chart of the dashboard displays the austria mobile database overall average execution of scripts across all managers. Here you can immediately see the leaders and those who are below average. The second chart divides the results into incoming and outgoing requests, which helps to understand how employees cope with different types of communication.

The dynamic graph shows changes in each manager's results over time. This allows you to track progress or identify moments of decline in work. The manager can notice who is consistently fulfilling the plan and who is losing results, and take measures to correct the situation.