Problem : unnecessary stages in procurement, delayed deliveries.
How to fix : Automate the process. An electronic ordering system will speed up shipping and reduce the likelihood of errors.
Optimization of production
Problem : The equipment load is distributed unevenly, there are downtimes and high loads.
How to fix : A production scheduling system that will distribute orders and reduce downtime.
Optimization of logistics and delivery
Problem : Item is delayed or lost during delivery.
How to fix : There are cargo tracking systems that can help with this. Routes can be optimized to reduce the time goods spend on the road, and technologies can be implemented to monitor transportation conditions.
Optimization of accounting and cash flow
Problem : long accounting and audit of cash transactions.
How to fix : Implement digital accounting philippinen vorwahl whatsapp systems and automate auditing to reduce the likelihood of errors.
Optimizing the customer service scheme
Problem : The support service does not respond for a long time.
How to fix : set up a chatbot and describe in it the solution to the most common problems. Set up routing of support requests.
HR Optimization
Problem : The HR department spends a lot of time on routine tasks.
How to fix : use cloud services to access HR data, automate some of the recruitment processes.
Marketing Optimization
Problem : Low-converting advertising campaigns.
How to fix : analyze data, set up personalization of advertising campaigns, study analytics tools and find new channels for attracting customers.
Optimization of IT processes
Problem : New IT systems are being implemented very slowly.
How to fix : switch to Agile methodology, divide projects into small iterations, use DevOps tools.
All these examples of optimization clearly demonstrate the need for a targeted analysis of the problem and changing the situation using the necessary specific technologies for business processes.
How to achieve multiple growth in traffic and sales from your website?
Alexey Boyarkin
Dmitry Svistunov
Head of SEO and Development
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I have always been concerned about the issue of moving to a fundamentally new level. So that the indicators would grow not by 2 or 3 times, but by several orders of magnitude. From a thousand visits to ten thousand or from ten thousand to a hundred thousand, if we are talking about a website, for example.
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Technical condition of the site.
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Mistakes in Business Process Optimization
For a more in-depth study of the essence of business processes, it is also important to consider classic mistakes:
Hasty and emotional optimization of business processes
This mistake is often repeated in different areas of business. When agreements are violated or a gross error occurs at some stage of production, management gives instructions to fix everything and never repeat it again.
This decision was made in an emergency and on emotions, without any analysis or analysis of what happened. Also, the true cause of the error was not found out, that is, it can be repeated.
Using intuition, not technology
Technologies are moving forward so fast that not everyone can keep up with them. This omission can cost the manager a lot of money. Timely study and implementation will always speed up the process of production development. It is important to choose modern and competent optimization consultants so as not to lose sight of the necessary technological tools and not to repeat the mistakes that were made earlier.
Misuse of business process optimization technologies
Such errors may occur due to insufficient competence in the work of business processes. Not everyone knows what a “process” is. Looking at the standards of the International Organization for Standardization, one can understand that almost everyone has very inaccurate knowledge of production processes.
Processes are all related activities that transform inputs and outputs.
This is a fairly general definition that applies to processes, projects, and tasks. But each type of work only corresponds to certain management tools.
Misuse of business process optimization technologies
Source: shutterstock.com
For processes, regulation technologies, description and optimization are used. If optimization is used, for example, for tasks, it can bring zero results due to inappropriateness.
Personal involvement of senior management
This does not allow working out specific details, and the optimization itself will lose a lot in quality. Precisely because the management thinks on a large scale and does not know the nuances of the process itself.
It is important that improvements are carried out by experts. Management should initiate optimization, be informed at all stages and receive a report on the results of the activities carried out.
Download a useful document on the topic:
Checklist: How to Achieve Your Goals in Negotiations with Clients
Frequently asked questions about business process optimization
Optimization of business processes works well when it is necessary to eliminate local problems and shortcomings. There are no cardinal changes here, but only individual key moments of work are improved. For a complete revision of the enterprise, reengineering is used, not optimization.
How to assemble a project team?
For effective work, in addition to consultants, the project team must contain your employees. The former will become mentors and train personnel, the latter will expertly implement new tools and technologies. This way, you can immediately improve the entire selected industry at a