Customer objections are one of the most important and critical moments in the sales process. Properly handled objections can turn a hesitant client into a buyer, but if they are not addressed, this can lead to the loss of a potential client. However, how can you ensure that every manager's call is monitored and objections are always handled at a high level?
AI provides an opportunity to radically change the approach to monitoring the work of sales managers, and artificial intelligence plays a key role in this. Let's look at what methods were used previously and how modern technologies can improve the process.
Contents [ Hide ]
1 Traditional Call Screening Methods: Why Don't They Work?
1.1 The main problems with traditional methods of handling customer objections:
2 How to control customer objections using a neural network?
3 What awaits you at the event:
3.1 Similar
Traditional Call Screening Methods: Why Don't They Work?
Sales managers have long relied on listening to calls and colombia mobile database evaluating managers’ performance manually. At best, selectively, since analyzing all calls is a huge job that requires colossal resources.
The main problems with traditional methods of handling customer objections are:
Selective monitoring : It is impossible to listen to every call. As a result, many objections remain unnoticed, and managerial mistakes are repeated.
Human Factor : Assessing the effectiveness of objection handling is often subjective, as different employees may have different approaches to analyzing calls.
How to control all customer objections?
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