How to deal with your customers' sales objections
Posted: Tue Jan 28, 2025 8:55 am
It is very common to come across the classic "I'll take a look around and get back to you" during a sales proposal. This is one of the sales objections, which are strategies widely used by Brazilians, who tend to avoid saying "no" directly.
To eliminate these objections, it is necessary to build strong and convincing arguments so that the lead advances through the sales funnel and can be converted into a customer. To do this, it is essential to understand the reasons behind each sales objection, as well as the differences between objections and impediments! Check it out:
Objection or impediment?
Before identifying sales objections, it is necessary to understand the differences between objections and impediments. When a customer does not have the necessary funds to hire your services or buy your products, the reason is an impediment, since even if they wanted to close the deal, the time is not right for that to happen.
In other words, when the situation is not under czech republic whatsapp data the customer's control, it is not an objection, it is an impediment, since you cannot change this situation with arguments alone. In this case, you must maintain contact with this customer to approach him/her again and, in the meantime, try to keep him/her properly informed and nurtured so that he/she returns to the purchasing process ready to close the deal.
Time objections
Often, the potential customer claims that they do not have time for negotiations or to listen to an elaborate explanation about the product or service, which leads to sales objections like the one at the beginning of the article.
In this case, it is important to have a brief presentation of your product prepared, which is straight to the point and manages to convey as much information as possible. In addition, try to nurture your lead well before they reach the sales process, so that this objection will not have room to form in the first place.
Price objection
Perhaps the most common, the price of the product can be one of the biggest sales objections, but this is not always a problem that comes from the price itself. It is very possible that you have not explained the advantages of your product in the best way possible!
Purchase objections related to the price of a product are often caused by the customer's perceived value of the product. If this perception is lower than the price, the customer will determine that the product is not worth its cost. To remedy this, it is important to make sure that the customer sees all the advantages of your product, as well as all the pain points that it will solve.
Conclusion
All sales objections have arguments that can help the lead change their mind, and it is important to stay informed about them so that you can eliminate any doubts that your potential customers have about your business.
But, as always: prevention is better than cure, and the best way to combat sales objections is a strategy that ensures that leads reach the sales process nurtured and well-informed!
Goo Results
We are experts in digital and inbound marketing, with years of experience in the market and in developing tailor-made strategies for each type of company, and our greatest source of inspiration is the potential of your business!
Follow us on Instagram and Facebook to stay up to date with the latest in digital advertising and marketing and to access our exclusive content! Get in touch and find out what our team can do for you!
To eliminate these objections, it is necessary to build strong and convincing arguments so that the lead advances through the sales funnel and can be converted into a customer. To do this, it is essential to understand the reasons behind each sales objection, as well as the differences between objections and impediments! Check it out:
Objection or impediment?
Before identifying sales objections, it is necessary to understand the differences between objections and impediments. When a customer does not have the necessary funds to hire your services or buy your products, the reason is an impediment, since even if they wanted to close the deal, the time is not right for that to happen.
In other words, when the situation is not under czech republic whatsapp data the customer's control, it is not an objection, it is an impediment, since you cannot change this situation with arguments alone. In this case, you must maintain contact with this customer to approach him/her again and, in the meantime, try to keep him/her properly informed and nurtured so that he/she returns to the purchasing process ready to close the deal.
Time objections
Often, the potential customer claims that they do not have time for negotiations or to listen to an elaborate explanation about the product or service, which leads to sales objections like the one at the beginning of the article.
In this case, it is important to have a brief presentation of your product prepared, which is straight to the point and manages to convey as much information as possible. In addition, try to nurture your lead well before they reach the sales process, so that this objection will not have room to form in the first place.
Price objection
Perhaps the most common, the price of the product can be one of the biggest sales objections, but this is not always a problem that comes from the price itself. It is very possible that you have not explained the advantages of your product in the best way possible!
Purchase objections related to the price of a product are often caused by the customer's perceived value of the product. If this perception is lower than the price, the customer will determine that the product is not worth its cost. To remedy this, it is important to make sure that the customer sees all the advantages of your product, as well as all the pain points that it will solve.
Conclusion
All sales objections have arguments that can help the lead change their mind, and it is important to stay informed about them so that you can eliminate any doubts that your potential customers have about your business.
But, as always: prevention is better than cure, and the best way to combat sales objections is a strategy that ensures that leads reach the sales process nurtured and well-informed!
Goo Results
We are experts in digital and inbound marketing, with years of experience in the market and in developing tailor-made strategies for each type of company, and our greatest source of inspiration is the potential of your business!
Follow us on Instagram and Facebook to stay up to date with the latest in digital advertising and marketing and to access our exclusive content! Get in touch and find out what our team can do for you!