On June 24, 2015, it was announced that there would soon be changes to the use of Facebook Messenger in some countries.
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Until now, it was necessary to have your own Facebook account in bahrain phone data New communication channels on Facebook
Written by Catharina | August 26, 2015
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New communication channels on Facebook
UPDATE from 04.09.2015:
As quickly as a Facebook fan page can gain the high responsiveness button, it can also disappear again. We found on the Media Company's Facebook fan page that if you don't receive any messages on Facebook for a week that you can respond to, the high responsiveness button disappears. Communicate and maintain contact with your customers.
Facebook now promotes dialogue between companies and customers. Masses of people regularly visit a Facebook fan page, including yours. Your customers find out about news or your products. This was reason enough for Facebook to introduce a new tool. There are new ways of communicating on Facebook with “Page Messaging”, which allows your customers to send you private messages directly. In return, this tool also gives you as a company new opportunities to better organize and answer inquiries.
New communication channels on Facebook:
The button: "Send Message" can now be seen on locally placed ads on Facebook, so the direct connection between customer and company is just a mouse click away. After clicking on the button (call-to-action button), the Facebook Messenger window opens immediately. This gives your customer the opportunity to send you a direct inquiry about the respective product from the ad.
Further simplification
Facebook also wants to make it easier to respond to comments. As a company, you will soon be able to start a private conversation with the customer about the respective comment using a button that will appear under each comment.
The high responsiveness button for messages
Furthermore, Facebook now offers your visitors the visibility of your responsiveness , ie how quickly you respond to messages from your customers. You are probably already wondering how you can get this button displayed on your Facebook fan page under the cover photo? The Media Company team has the answer for you:
2015-08-14-Screenshot-Facebook-Responsiveness
To display the high responsiveness button, your Facebook fan page must meet the following conditions for seven consecutive days:
You respond to 90% of your messages
You maintain a response time of 5 minutes for your sent messages
Once your Facebook fan page has this icon, it will be clear to everyone that your Facebook fan page is highly responsive to messages. Please note that only pages that allow people to contact the page have this responsiveness information.order to use Messenger. In the future, registration should be possible using your mobile number . Messenger users must also create a profile picture.
The update will initially be available in the USA, Canada, Peru and Venezuela. Facebook says it wants to give more people the opportunity to benefit from Messenger's many functions even without a Facebook account . It is still uncertain whether and when Messenger will be available in Germany without a Facebook account.
We will be following this topic and all other innovations that Facebook will present in the future with great interest and will keep you updated as usual!
Will Facebook Messenger soon be available without a Facebook account?
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