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How does the Process Mining methodology work?

Posted: Thu Jan 30, 2025 6:47 am
by Mimaktsm10
The goal of the initial stage is to collect all data on the actual flow of the process, assess its completeness and quality, and calculate its basic metrics.

At this stage, automatic process detection and exploratory analysis are carried out. Business operations are recorded in the event logs of information systems. The minimum set of fields for recording:

Process instance identifier (Process ID);

operation name - event;

Time stamp of the start of the event.

Next comes the collection jordan email list and consolidation of information, including data preparation (ETL), combining materials from different sources, connecting reference books, incoming audit and validation.

Then the characteristics and indicators are calculated:

Time metrics - analysis of effective work period and labor costs, including actual duration of operations, idle periods, overtime and other similar aspects;

values ​​by graph - detection of cyclic processes (refinements), return actions between stages, redundant elements in the process chain;

performance indicators - assessment of the workload of individual employees, average performance indicators, and typical waiting time in line;

cost metrics - calculating the costs for each stage of the process;

loss calculation - identification of time losses at each stage of the operation;

competition metrics (benchmarking) - comparative analysis of the performance of personnel, departments and other structural units;

performance indicators - determining the economic benefit (business value) from process streamlining.

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Alexander Kuleshov
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Conformance checking — checking compliance
The purpose of this phase is to establish the degree of conformity between the actual process and the ideal model, to detect significant discrepancies that impede the intended course of operations, and to carry out a kind of "intended/actual" analysis.