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remind about the offer, or maybe schedule another meeting?

Posted: Sun Dec 22, 2024 9:22 am
by tosoyi5764
In the case of long-term projects or business relationships, it is also worth sending regular follow-ups every few weeks, e.g. informing about the current status of the work. Such messages can help build trust with contractors.

A special form of follow-up, in which the sender does not expect a response, are thank-you messages for a purchase, welcome emails after signing up to a newsletter, or reminders about email list of australia abandoned carts. They are not individual in nature - they usually do not come from a specific employee, but are automatically generated as a message from the company.

Who should use follow-up email?
Follow-up email is a tool that is used in many areas of business, from sales to customer service. Sales professionals use follow-ups to stay in touch with potential customers, notify about offers and close deals. They can increase the effectiveness of their activities by reminding about important deadlines and building lasting relationships with recipients.

Customer service representatives should also regularly follow up. These messages are invaluable for monitoring customer satisfaction, collecting post-purchase feedback, and resolving any issues. Sending follow-ups after a

Most people know perfectly well what email is and often read such messages. Follow-ups are so specific, however, that they should not be approached as regular messages.

Writing effective follow-up emails requires a well-thought-out strategy and taking into account a few key elements. Otherwise, there is a risk that the recipient will consider the message unnecessary and we will achieve the opposite effect than intended. Below you will find a detailed step-by-step guide on how to create an effective follow-up email !


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Context reminder
At the beginning of a follow-up email, it is worth recalling the context of the previous contact. This can be a reference to an earlier conversation, meeting, or an offer sent. This will make it easier for the recipient to identify what the message is about and why you are reaching out to them.

For example, you could start with the sentence: "Good morning, with reference to our last/last week's conversation about...".

Note: sometimes it happens that in "cold" messages, i.e. those addressed to a completely new recipient, such mentions appear, even though no meeting or conversation actually took place. Such solutions should definitely not be used, as they can mislead the customer.