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With the growth of freemium software services

Posted: Sun Feb 02, 2025 5:38 am
by taaaaahktnntriimh@
These PQLs (product qualified leads) especially need to be converted to paying subscribers. , converting these users to paying customers has become a number one priority for plenty of SaaS companies. Companies may see a conversion rate of 2-5 percent when it comes to freemium users paying for the premium version, but the average is only 1 percent.


3. Use chatbots Chatbots can be used to any business’ advantage. When honduras whatsapp list it comes to growth hacking, the idea is to have a chatbot pop-up that’s able to answer any of the frequently asked questions a user might have. Not only does the conversational tone provided by a chatbot make users feel listened to, and a customized eperience is important, but they are also cost-efficient.


This is proven by general consensus. 62 percent of users would rather talk to a customer service bot than have to wait for a human to answer. Also, another study from Hiver shows that 37 percent of respondents describe a customer service eperience as good when their issues are resolved on time.