There is even a separate specialization
Posted: Thu Feb 13, 2025 4:07 am
However, recently the situation has changed dramatically due to the widespread use of chatbots, a kind of automated consultants who solve (or try to solve) users' problems. "Chatbot Manager". Why using robots to correspond with clients is good: There is no need to spend money on call center services. It saves a lot of time. The user can chat with the chatbot at any time of the day. There is no need to subject employees to unnecessary stress by having to answer the same questions a hundred times.
ManyChat employee Mikael Yan claims that links Paraguay cell phone number list received from a chatbot generate 5-10 times more clicks than links received in emails. In addition, many users find it much easier to communicate with a program than with a real person, and to get an instant response, it is often enough to click a few buttons. Finally, the new generation Z has already grown up, and its representatives are becoming quite solvent. These people cannot imagine themselves without technologies and achievements of the digital industry, and therefore will definitely not “hang on the phone” waiting for the operator.
What features does ManyChat provide? The modern market offers a lot of services that allow consumers to solve their problems without contacting real company employees. However, ManyChat stands out from its competitors, being a kind of separate ecosystem for organizing communications with clients. While most chatbots work on websites, ManiChat is integrated directly into social networks, allowing users to receive answers to their questions directly in their favorite messengers. The functionality of the tool is also great: in addition to receiving information in the chat, a person can perform various actions in the application or messenger.
ManyChat employee Mikael Yan claims that links Paraguay cell phone number list received from a chatbot generate 5-10 times more clicks than links received in emails. In addition, many users find it much easier to communicate with a program than with a real person, and to get an instant response, it is often enough to click a few buttons. Finally, the new generation Z has already grown up, and its representatives are becoming quite solvent. These people cannot imagine themselves without technologies and achievements of the digital industry, and therefore will definitely not “hang on the phone” waiting for the operator.
What features does ManyChat provide? The modern market offers a lot of services that allow consumers to solve their problems without contacting real company employees. However, ManyChat stands out from its competitors, being a kind of separate ecosystem for organizing communications with clients. While most chatbots work on websites, ManiChat is integrated directly into social networks, allowing users to receive answers to their questions directly in their favorite messengers. The functionality of the tool is also great: in addition to receiving information in the chat, a person can perform various actions in the application or messenger.