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How Online Behavior Is Shifting

Posted: Sat Feb 22, 2025 4:24 am
by jannatisubah
Given this, recent data from Google shows that 61% of people want brands to tailor experiences to their preferences. Consumers have changed the way they purchase products and services, and because social media platforms are developing tools to help businesses and consumers improve the shopping experience, it is now easier to meet their needs during their shopping journey and meet the growing online experience.


The key is to make it seamless and easy for consumers to peru mobile database connect, interact, and ultimately do business with you. The shopping experience has shifted from “mono-channel” to omni-channel, and with the rise of Google search, reviews and social media, consumers are doing more research into what they’re investing in.


What is an omnichannel experience? Hubspot defines it as follows: “Omnichannel experience is a multi-channel approach to marketing, selling, and serving customers that creates an integrated, cohesive customer experience no matter how or where they connect from.