Not all customers who make an appointment actually make it to the auto center.
Posted: Sat Feb 22, 2025 10:03 am
The client could either confirm that he would pick up the goods or cancel the reservation.
In the first case, the robot saved the order for the client, in the second, it returned the goods to sale. In this way, two problems were solved: reminding customers about the completed order and the deadline for its reservation; reducing the number of reserved goods that customers do not need. Results Over the seven days of the Voice Robot's operation, the number of unredeemed goods decreased by half.
Now their number fluctuated within 9% of all orders. According to analytics, 45% of the released goods were sold in the coming days. As a result, the company was able to increase revenue by 450 9% 45% * 10,000 = 182,250 rubles with a call cost of 7,500 rubles per week.
Our customer, despite the initial skepticism, was extremely pleased bolivia cell phone number list with the results and continues to work with the service.
A voice robot is often used in banks and microfinance organizations, online stores and large companies. However, it is rarely installed in the automotive industry. How it can help a car dealership and how justified its installation is, we will tell you using the example of one of our clients. Client Features Our customer is a network of auto centers and workshops across the Russian Federation. Every day, customers contact them for advice, maintenance or car repairs, and the operator processes about 15,000 calls per month.
In the first case, the robot saved the order for the client, in the second, it returned the goods to sale. In this way, two problems were solved: reminding customers about the completed order and the deadline for its reservation; reducing the number of reserved goods that customers do not need. Results Over the seven days of the Voice Robot's operation, the number of unredeemed goods decreased by half.
Now their number fluctuated within 9% of all orders. According to analytics, 45% of the released goods were sold in the coming days. As a result, the company was able to increase revenue by 450 9% 45% * 10,000 = 182,250 rubles with a call cost of 7,500 rubles per week.
Our customer, despite the initial skepticism, was extremely pleased bolivia cell phone number list with the results and continues to work with the service.
A voice robot is often used in banks and microfinance organizations, online stores and large companies. However, it is rarely installed in the automotive industry. How it can help a car dealership and how justified its installation is, we will tell you using the example of one of our clients. Client Features Our customer is a network of auto centers and workshops across the Russian Federation. Every day, customers contact them for advice, maintenance or car repairs, and the operator processes about 15,000 calls per month.