Page 1 of 1

The Future Voice search is leading the race

Posted: Mon Dec 23, 2024 6:33 am
by sakibbro
as most consumers, young and old, prefer to use voice for online searches rather than typing what they are searching for. Although it has been around for quite some time, the technology only became popular after Amazon and Google launched their voice assistants. What’s more, according to sales and marketing director Steve Jobs, it seems that it is aiming to replace typing very soon: Recent studies show that by 2020, 30% of all online searches will be voice searches. Google categorizes different situations where people use voice search, such as ‘want to know’ moments and ‘want to buy’ moments, collectively referred to as micro-moments.


A good guiding principle for brands is to be present in all micro-moments of the consumer journey, not just when someone is ready to buy. Virtual Fitting Rooms with Modeling Being able to shop online is one thing, but trying on a product before buying it is something else entirely. This is a common perception among customers, and you can put an end to this perception with an augmented reality environment. More and more e-commerce stores are using this technology to offer customers an augmented reality experience how to check phone number in cambodia where they can check out the product from different angles. This allows them to get a feel for it without having to try it on. “With the growth of augmented and virtual reality, we’re starting to see more examples of these engaging models and new front-end interactive experiences being used to differentiate from the competition and connect with consumers,” Hyde said. Exceed Customer Expectations with Chatbots As we explain in detail in this article, chatbots have become a highly sought-after AI application thanks to their ability to recognize human speech and analyze customer data.




It’s a solid e-commerce tool, especially for customer support, as it can reduce drop call rates and eliminate customer frustration altogether. Not sure how to integrate this cool technology into your store? Take our advice: The first step is to review your customer journey and see what benefits you can gain by automating elements of the experience. ‘Narrowly defined, chatbots are the next best thing to automating your customer journey.