Rules of sales by phone step by step

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Let's consider the algorithm of sales by phone. After all, it is the strategy of behavior that significantly influences the final result of communication.
What are the stages of telephone sales?
Step 1: Greeting, establishing contact
You need to show yourself in a favorable light, set the right tone for the dialogue, and gain the client's favor. But the manager only has ten seconds to do this. This stage can be divided into three parts:
greetings;
acquaintance;
interest.
When greeting a customer, you need to introduce yourself, say what india phone number data company you represent, what you want from the client. After that, you should find out who you are talking to and how you can address the interlocutor so that he feels comfortable. You also need to interest the person.
Step 2: Identifying Needs
Before making an offer, you need to find out what the client needs. Otherwise, time will be wasted. If the buyer is interested in, for example, a camera, you should first find out what he plans to use it for, whether he needs it for work or for a hobby.
Before making an offer, you need to find out what the client needs. Otherwise, time will be wasted. If the buyer is interested in, for example, a camera, you should first find out what he plans to use it for, whether he needs it for work or for a hobby.
Step 3: Presentation
Telephone sales techniques necessarily include a presentation of a product or service. Here it is important to consider several points:
When talking about a product, mention not only its characteristics, but also the benefits of using it.
Highlight those features that can satisfy the buyer's needs.
Emphasize that the product's characteristics meet the customer's needs.