Corporate Solutions Manager
Posted: Sat Dec 21, 2024 5:00 am
Business: $50. Tracks up to 1,000 visitors. Includes advanced reporting, staff forecasting, automated work scheduler, and SMS + Apple Business Chat integration. Enterprise: $149 (negotiable) Dedicated account manager and white label option. Prices are per month, invoiced annually. It’s worth noting that LiveChat recently changed their pricing model. Previously, they charged per seat, rather than per support agent. However, they have now switched to a per agent pricing model, like most live chat tools. What we liked: Their numerous plugins that make it easy to add a chat widget to the most popular website builders (WordPress, Weebly, etc.
) with just a few clicks. Also, the integrations denmark number for whatsapp that connect the chat to your newsletter tool (e.g. GetResponse, Mailchimp) or CRM (e.g. Salesforce). They make it easy to set everything up. LiveChat's automation ("targeted messages") is also more advanced than other tools, with complex triggers and the ability to send visually appealing "rich messages" (allowing you to add images, animations, and action buttons). You can even direct the visitor to a specific web page, which can be opened in the chat window. We like that you can install chat widgets in multiple languages (they support about 50 languages).
The overall look and feel of LiveChat is a big plus. And their Help Center is also excellent. What they need to improve: As a tool, it can be quite overwhelming due to the sheer number of features and the cluttered dashboard layout/menus. There's a lot to unpack and learn, which isn't a bad thing - it would just be nice if there was a little more support around it. The pricing is a bit higher than most competitors. Recommended for: Anyone with the necessary budget, who needs a full-fledged and reliable live chat tool, and who wants to take advantage of LiveChat's many features (help desk, apps, etc.
) with just a few clicks. Also, the integrations denmark number for whatsapp that connect the chat to your newsletter tool (e.g. GetResponse, Mailchimp) or CRM (e.g. Salesforce). They make it easy to set everything up. LiveChat's automation ("targeted messages") is also more advanced than other tools, with complex triggers and the ability to send visually appealing "rich messages" (allowing you to add images, animations, and action buttons). You can even direct the visitor to a specific web page, which can be opened in the chat window. We like that you can install chat widgets in multiple languages (they support about 50 languages).
The overall look and feel of LiveChat is a big plus. And their Help Center is also excellent. What they need to improve: As a tool, it can be quite overwhelming due to the sheer number of features and the cluttered dashboard layout/menus. There's a lot to unpack and learn, which isn't a bad thing - it would just be nice if there was a little more support around it. The pricing is a bit higher than most competitors. Recommended for: Anyone with the necessary budget, who needs a full-fledged and reliable live chat tool, and who wants to take advantage of LiveChat's many features (help desk, apps, etc.