How to track negative reviews
Posted: Tue Jan 07, 2025 9:47 am
Constantly monitor your online reputation so that your customers do not feel abandoned and receive timely feedback. In addition to a special section on the site, reviews are often left by:
On Google Maps. Check your visitors' marks and comments from time to time. They are conveniently monitored in the Google My Business account:
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On special review sites. The most famous Ukrainian-language canada telegram resources are ua.indeed and jobs.dou.ua. These sites require authorization with confirmation, which reduces the chances of fake comments. Be sure to register on these resources to respond on behalf of the company.
On the "yellow" pages and services of the Zoon format. Do not ignore even small resources in your opinion. Just one missed claim can seriously damage your reputation.
On the sites "Truth of Employees", "Pro Rabotu" and similar. Here your former and current employees speak out, so you can find out about the real state of affairs in the company. Be sure to pay attention to these sites. After all, a review from a former employee can scare off potential applicants:
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In social networks. If you have a wall open on Facebook, reviews may appear there or in a special section called "Reviews". Regularly check all social networks, even if you do not post content there often.
You can take on reputation management yourself - create a special quality department, hire one employee or assign the task to a full-time marketer. A good alternative would be to entrust this work to a specialized agency that has the necessary resources and experience for this.What are meta tags?
Meta tags are text blocks that describe the content of the site pages. They are important not only for promotion by key queries. Whether visitors will go to your site or it will remain hanging in the search results depends on correctly filled meta tags.
Meta tags are not visible on the website page. Except for the Title tag – you can see it if you hover over the page tab in the browser. The rest of the tags are hidden in the HTML code. Therefore, if the website was created without taking into account basic search engine optimization, they may remain empty.
What are meta tags?
The main meta tags of any page are Title, Description and Keywords. There is also an Alt tag for images, but we will talk about it next time.
On Google Maps. Check your visitors' marks and comments from time to time. They are conveniently monitored in the Google My Business account:
Banner
On special review sites. The most famous Ukrainian-language canada telegram resources are ua.indeed and jobs.dou.ua. These sites require authorization with confirmation, which reduces the chances of fake comments. Be sure to register on these resources to respond on behalf of the company.
On the "yellow" pages and services of the Zoon format. Do not ignore even small resources in your opinion. Just one missed claim can seriously damage your reputation.
On the sites "Truth of Employees", "Pro Rabotu" and similar. Here your former and current employees speak out, so you can find out about the real state of affairs in the company. Be sure to pay attention to these sites. After all, a review from a former employee can scare off potential applicants:
Banner
In social networks. If you have a wall open on Facebook, reviews may appear there or in a special section called "Reviews". Regularly check all social networks, even if you do not post content there often.
You can take on reputation management yourself - create a special quality department, hire one employee or assign the task to a full-time marketer. A good alternative would be to entrust this work to a specialized agency that has the necessary resources and experience for this.What are meta tags?
Meta tags are text blocks that describe the content of the site pages. They are important not only for promotion by key queries. Whether visitors will go to your site or it will remain hanging in the search results depends on correctly filled meta tags.
Meta tags are not visible on the website page. Except for the Title tag – you can see it if you hover over the page tab in the browser. The rest of the tags are hidden in the HTML code. Therefore, if the website was created without taking into account basic search engine optimization, they may remain empty.
What are meta tags?
The main meta tags of any page are Title, Description and Keywords. There is also an Alt tag for images, but we will talk about it next time.