Unable to identify whether LINE friends and members/customers are the same person Too many settings that require manual processing (sending messages, labeling) Online and offline channel data are scattered and customer experience is inconsistent Multiple teams, multiple branches, and cross-department collaboration make it difficult to manage Send text messages frequently and want to save text message costs Difficulty ensuring that LINE messages are assigned to the appropriate sales/customer service personnel
Customer messages come from multiple channels such as FB, IG, LINE, etc., and cannot be responded to quickly. Searching for customer information and responding to messages is too time-consuming (SMS) Unable to control data performance after sending Following on from the previous question, please describe your needs in detail: * When do you want vietnam whatsapp phone number the need to be met? * Please select Do you currently have a fixed monthly digital advertising marketing budget on FB/Google/LINE? * Please select Are you currently operating LINE Marketing on your own or through an agent? * Please select Please enter your brand LINE ID: *
Crescendo Labs 2024 Q4 update: Welcome the new AI assistant! E-commerce, OMO, and automation functions are upgraded again Yuki Cheng The field of digital marketing and customer interaction is constantly changing. In order to help brands stay competitive and embrace the new era driven by AI, Crescendo Labs continues to work on launching more powerful tools and functions. This 2024 Q4 update brings a series of exciting upgrades, from e-commerce integration, OMO experience and marketing automation, to new AI assistant functions, to comprehensively improve brand management efficiency and customer experience.