Service marketing is the new trend. The global economy today is increasingly characterized by being a service economy.
This is mainly due to the growing importance and participation philippinen vorwahl whatsapp of the services sector in the economies of the most developed and developing countries.
In fact, has long been considered indicative of a country's economic progress.
Economic history tells us that all developing countries have Services Marketing: What It Is and Why It's Important experienced a shift: from agriculture to industry and then to the service sector as the main source of income in the economy.
This change has also led to an adjustment in the definition of goods and services. They are no longer considered separate goods from services.
Services are increasingly becoming an integral part of the product. On the other hand, without a tangible product to show to customers, service sellers must be skilled in marketing strategies to create value for their consumers.
So, if you want to know more about the interesting world of Services Marketing, stay with us.
What is Service Marketing? Definition and Characteristics
A service is the action of doing something for someone or something.
It is largely intangible (i.e. not material). You can't touch it. You can't see it, taste it, or hear it. In short, you can't feel it.
Services therefore create a real challenge for marketing managers as they must communicate the benefits of a service by drawing parallels with more tangible images and ideas.
Search quality is the perception in the consumer's mind of the quality of the product before making the purchase. Because customers search before they buy something.
So this is simple in relation to a tangible product, as you can see the size or colour for example. So a search quality is more about products.
The quality of the experience is easier to assess. In terms of service, you have to taste the food or experience the level of service. Therefore, your experiences allow you to assess the level and nature of the service.
You remember a great vacation because of the food or service, but you remember a terrible vacation because of the same reason.
In conclusion, services marketing is a broad category of marketing strategies focused on selling anything that is not a tangible product.
The growth of the services sector
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