What are customer reviews on WhatsApp?

[sakibkhan22197]

A. Every business needs customer feedback as it is a crucial point of
interaction between buyer and seller.

To go further
By collecting customer reviews on WhatsApp through GetItSMS, we make it easy for
businesses to start using WhatsApp Business to improve cyprus email list customer feedback on their products and services. This
allows you to turn a simple WhatsApp message into a rich channel of communication with customers
that drives your business forward.

The bottom line is that making it easy for your customers to provide feedback is one
of the best ways to do this. A good example of a very simple way to achieve this is
WhatsApp Interactive Messages.Let’s take a furniture company as an example for illustration purposes. You can
link customers to your website where they can read a step-by-step tutorial that shows how to assemble the
product if they say they need help assembling furniture or have any other type of technical support
questions.

You can also connect them to a helpful site that simplifies the process or share a
video directly on WhatsApp so they can watch it and follow along while assembling the furniture.

Collection Specific Comments
It can be nerve-wracking to wait for a response from customers who have just purchased
your product. The most common strategy used by businesses is a survey. However, this approach prevents customers
from interacting and providing information about their thoughts on your items, unlike the interactive interactions
of messages.

The latest and most effective approach to getting immediate feedback from people who
have just purchased your products is through interactive messages. While this is a less formal and impersonal
approach than a survey, customers may not provide the thoughtful feedback you were hoping for in a
survey.


They can be used with multiple automated routines, take just seconds to set up,
and are easy to customize and deploy. Plus, they are highly adaptable and can be used almost endlessly.
customizable.

Additionally, you can quickly scale your feedback collection efforts by automating
the process using a platform like GetItSMS.