If it is a safe bet that Quebecers intend to rush outside and enjoy their freedom finally regained, this requires restaurateurs, bars and cafés to prepare effectively to welcome them safely while ensuring controlled germany whatsapp number operational management.
Discover our 6 tips for managing the reopening of terraces in Quebec this summer.
Preparing your terrace for the summer season
A welcoming terrace that respects health measures
One of the first steps to take: make sure your terrace is welcoming to your customers again! After months of being closed, a proper cleaning may be necessary to make your terrace shine like new.
Disinfectant gel, disinfection equipment, social distancing, masks, etc.: make sure to put in place the appropriate sanitary measures and respect the minimum social distancing between each table.
Also think about the good circulation of your staff: are your servers able to move quickly and easily between tables? Is the distance between tables sufficient? What about welcoming your customers: is there a dedicated reception area separate from your terrace to avoid crowds and physical proximity?
Fast service with mobile ordering
While the traditional paper menu was common in the pre-COVID period, it is now best to avoid it for two reasons:
The risk of bacterial transmission is higher – even more damaging if you have put all the right measures in place
This impacts your staff who must ensure that orders are noted while providing service and giving advice to their customers.
To be more and satisfy your customers, taking mobile orders on iPad can be an ideal solution. By writing down orders on a tablet, they are automatically sent to the kitchen or bar, avoiding data entry errors while reducing the risk of contamination. In addition, this saves servers from having to constantly go back and forth between the tables and the kitchen!
Limit the number of customers on your terrace with a reservation system
Since terraces must limit the number of customers (no more than 4 per table), this means regulating the number of customers, otherwise you may have to turn some of them away from the doors of your establishment.
To avoid this inconvenience, setting up a reservation system connected to your cash register system allows you to plan your staff rotation while managing reservations.
Many solutions also allow you to send automatic reminders to avoid last-minute cancellations. Another measure to avoid these unannounced cancellations (a source of loss of turnover) is the possibility of asking customers who reserve a table to pay a deposit or the full amount when booking.
With a reservation system, you limit the risk of absence and can plan your staff planning with complete peace of mind (don't forget to also communicate the reservation process on your website or social networks).
Adapt your menu to seasonal trends
The beautiful days invite you to unwind and eat lighter meals. Do you offer cocktails? Display them on your menu. Choose seasonal products and products from Quebec to avoid excess storage and reduce food waste.