Fill out the Google My Business review form

[rochon.a1.119]

On the Internet you can find certain websites that are dedicated to making reviews on Google for a price.

As we have already said, we do not recommend this method due to the associated risks it entails.

How to remove a Google review?
If you are wondering how you can remove your reviews on Google, the answer to this question is that it is not easy to do so.

First of all, we as owners of the Google My Business listing cannot remove negative reviews ourselves.

We can't really erase the positive ones either, but nobody would want that, right?

Respond to the user who gave the negative review
It is advisable to respond to all reviews on your Google listing, but even more so if they are negative.

Tips for dealing with an unhappy customer include:

Response time:
As a company, we must be aware of everything that happens around us and knowing the satisfaction of our customers is very important.

Therefore, the sooner we respond to reviews, the better image we will give.

Respond politely:
We must keep in mind that reviews are public for all users on the greece mobile database Internet.

If a customer writes a derogatory review, we as a company must respond as politely as possible (even if we consider the opinion unfair and subjective).

Taking responsibility:
The expression “the customer is always right” should also apply to Google reviews.

We will need to explain what happened with that particular client and why we failed.

It does not mean giving in just because, but rather thinking about the best response that can be given while trying not to show weakness.

Compensate dissatisfied customers:
We need to think of some way to compensate the customer.

If, for example, your company is a hotel, try to offer some type of discount to the client.

After all this process, we may be able to change the customer's mind and decide to delete their negative review.

If you do not accept our apologies and keep your review, at least we will give a sense of concern to other users who find us on Google Maps.

Delete a fake review
It may happen that our Google listing occasionally receives a review that is considered false.

We have two ways to get Google to remove a fake review.

1.- Mark the review as inappropriate
We must log into our Google My Business account and go to the “Reviews” section and in the 3-dot icon we select the “Mark as inappropriate” option.

Google My Business Reviews - Bad Review

Just as we as managers of the file can do it, any Internet user can do it too.

Simply go to your Google My Business listing and in the reviews section, select the review as inappropriate.

Based on my own experience, Google responds more quickly to the number of inappropriate review requests it receives, so we should ask acquaintances (if possible) for help to check this option.

2.
As simple as filling out the different fields of the form offered by Google My Business and that's it.

Below I leave you a screenshot so you can visualize it better.