conversation between the operator and the cli

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What do you get as a result? Answers all incoming calls Professional customer consultations Increasing customer loyalty Improving the company's image Basis for conducting marketing research Let's take a closer look at the last point. After all, the first four are always obvious, but business owners do not always think about the expanded possibilities of using incoming information. How can a hotline become a basis for market research? Very simple: During a ent, it is easy to conduct a survey, including in the list of questions exactly those that interest you When the hotline operates, statistical data is collected: the number of calls per day/month, the number of repeat calls, the number of calls on a specific issue, typical customer reactions to questions from operators As a result: when you organize a hotline, you get an already established mechanism for communicating with clients.

You get a separate number For effective singapore business mailing list consulting, operators are trained and scripts (operator conversation templates) are created. Clients are satisfied, because all their questions are answered promptly The employees of your company are also happy, since they are now engaged in their direct responsibilities and are not distracted by numerous calls In addition to answering questions, operators will also be able to collect data useful for your marketing strategy. Any questions? Write to us your name Your phone your message I agree to the terms of the User Agreement I agree to receive promotional offers Send , g.



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