Jivosite.ru
Jivosite.ru is a leader among online chats in Russian. It has many different functions, including its own desktop and mobile applications. Technical support for Jivosite.ru is provided around the clock and promptly. The arsenal includes an extensive catalog of integrations with third-party resources. As for the price, it is quite affordable for companies of different sizes - from small to large.
The application has many functions that are customized for specific tasks. However, it is not so easy to work with it, you need to carefully study all the nuances. To add widgets, the site requires inserting a code that can be sent to the programmer.
In Jivosite.ru, an automatic call to conversation is configured based on a group of conditions. We are talking about such nuances as a delay before display, time on the web resource, the number of visited pages, etc.
The possibility of integration with Google Analytics and Yandex.Metrica is declared, instructions for working with which are in the knowledge base.
Integration with CRM systems in terms of forwarding applications is also available (AmoCRM, Bitrix24). The web resource is offered to install on the LPgenerator constructor. Google Sheets, My Warehouse, RetailCRM, 1C CRM, Megaplan, FreshOffice, YClients, PipeDrive, Slack are connected via the integration service called Albato.
The order collection widget consists of legal leads for sale fields with name, phone number, email and a "Free text" column. Everything is displayed even when the chat managers are offline.
Online chat involves correspondence through the user's account and through a special application for computers and mobile devices, where both messages and pages viewed by the client are visible.
The callback widget is paid and can be purchased separately.
Mobile versions are adapted to mobile devices, and communication with users occurs through mobile applications for Android and iOS operating systems.
Statistics on applications are in your personal account. It is quite detailed and sorted by operators.
The site, in addition to Russian and English, supports 18 more languages.
Jivosite.ru is available in Russia.
Witget.com
Quite a complex resource with many functions, suitable mainly for advanced users. Beginners will need maximum patience and perseverance to understand all the applications. But the result is worth it. The disadvantage of the tool is its rather high cost compared to similar resources.
Witget.com
Ready-made templates with the possibility of partial customization are available after registration. You will need to go through three to nine stages before completing the settings. To install the application, you should insert a script on the site.
Display conditions are configured separately for each application. You can also configure the time and location of the application display, including by page, day of the week, and device type.
Witget.com integrates with Google Analytics and Yandex.Metrica, as well as with email distribution services. Unfortunately, there is no possibility of integration with CRM systems.
The application collection widget consists of fields with a name, phone number, and email. It can look like a pop-up window, a stripe at the top of a web resource, and other options.
The pop-up widget for social network subscriptions works with groups in Odnoklassniki, VKontakte, Facebook and Instagram.
The email subscription pop-up widget forwards the data it contains to the mailing service databases.
The callback widget works as an order collection application. The user leaves their phone number, which the operator then calls.
Widgets from Witget.com are not adapted to mobile device screens.
Statistics on applications are available in your personal account. It can be filtered by widgets and exported to *.csv.