Cost of implementing a CRM system

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How much does it cost to implement CRM systems? This depends primarily on the software that the client will use. In general, all solutions presented on the market can be divided into cloud and boxed. The latter are also divided into mass-produced (they are centrally released by vendors) and in-house developments.



Those who choose a cloud product should pastors in the us email list know: its server is located at the developer, and the buyer is provided with a ready-made CRM. The license is inexpensive. Together with the maximum settings, you will have to pay about 1.5-2 thousand rubles per month.

Desktop solutions are characterized by the fact that the server and software are located on the client's computers. Therefore, they have a fairly wide range in license prices - from 3800 rubles to several hundred thousand (like, for example, 1C). However, giving preference to the boxed version, you need to understand that the program itself is only the tip of the iceberg. Most likely, implementation and customization, updates and technical maintenance will also be required (these are all additional costs). And yet, saving here is unacceptable, because each company has its own business processes: for some, the standard set of functions will seem excessive, and for others, insufficient.

The cost of a CRM system (whether a cloud or boxed solution) is related to the number of users in the organization - the more there are, the more expensive the program. But the company will feel the economic effect of implementing CRM in any case, if it automates processes correctly.

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To determine how much it will cost to develop a CRM system, you need to know the client's needs. There are many nuances in the calculation: the cost of renting or buying servers, functionality and, of course, the work of an IT specialist are taken into account. As a rule, the minimum price is 100-150 thousand rubles (simple programs), the maximum is tens of millions (complex individual solutions).

You can save money on a CRM system if you try to implement it yourself. But for this, you must have the appropriate qualified personnel on staff, and the selected product must be cloud-based.

But still, a simpler solution is to entrust the implementation to a vendor company with experience. As a rule, the cost includes:

detailed analysis of the customer's company's business processes;

customization of the system to the individual needs of the client;

transfer of databases from previous customer accounting systems (another CRM system or Excel tables);

integration with the required services;

training several employees to work with the new program.

Implementing a CRM system is a long process. Be prepared for this when deciding to automate your business.