CTA – Call-to-action
The best UX won’t do you any good if you don’t repeatedly tell your visitors what to do at a relevant location on your site. In the end, it’s the call-to-action that matters. This doesn’t always have to be a request to make a purchase. As always, it’s about being relevant. Let’s say a user is currently in phase 2. They won’t want to be prompted to make a purchase yet. In the worst-case scenario, it might even come across as unpleasant and result in the user cancelling their session. A contact request at the right place, however, can have the opposite effect. If a potential customer is interested, but may have some unanswered questions, they’ll feel well looked after and gladly accept the offer.
Tip: Respond quickly!
If a potential customer is about to make a cameroon telegram screening purchase, it makes sense to offer a chat feature to establish contact. No one wants to wait around for an email response at this stage.
Tackling online customer acquisition yourself requires lots of time, a strong will, a willingness to invest, creativity, and patience. But it’s always worth it in the end.
However, many agencies offer free consultation sessions and happily support businesses with their online customer acquisition. Therefore, it’s always worth comparing and getting some information. As an official Shopware partner and ecommerce expert, we here at mitho® are always happy to help.