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If someone gives us a negative rating, we can open a public conversation showing interest in their case and providing a solution to their problem. What better way to showcase your personality and your way of acting to your customers! This is the best platform to show how you handle customer service and after-sales service. Something that is highly valued by everyone and can be a determining factor for customers to decide to buy from you instead of from the competition. So beware of this “trap” that is reviews. Handled intelligently, assertively and elegantly, they can be a great track record and be decisive for your business.


However, a bad reputation resulting from the netherlands mobile database misuse of reviews can sink your business and – we are not exaggerating – take it down with it. Local SEO: Conclusions We must ask ourselves the key question: What does the customer expect to find when searching for a service or product like ours on Google? the guidelines we have explained, your local positioning will remain in good health as long as you keep your information updated, your reviews taken care of and you dedicate the time it requires to Google and Local SEO – which is no small thing – and if your work takes up so much of your time that you cannot take charge, do not hesitate to contact o10media so that we can help you become the best positioned business in your sector in your city.