effective digital adoption
Measurement: The Secret to Successful Digital Adoption
Successful digital adoption involves a series of steps, changes and – most importantly – investments.
Mapping a path to digital adoption is essential – your business will only achieve the productivity and performance gains you’ve invested in if your employees can use technology in the way it was intended and to its full potential.
Discover how to measure the results of your strategy, promote changes and ensure successful digital adoption in your company.
How to Map the Path to Successful Digital Adoption
A survey by McKinsey found that the percentage of employees who believe their leaders regularly assess the ongoing impact of change efforts fell from 47% in 2014 to 39% in 2017.
Treating tool implementation as a one-time deal is a big georgia mobile database mistake. Usability, productivity, and even the number of active users are important metrics to monitor on an ongoing basis.
In short, it will be impossible to count on successful digital adoption without having a framework to evaluate the main software usability metrics.
To do this, count on your digital adoption strategy to guide you towards your goals. Below, we have listed four steps that will help in this process:
Step 1: Identify your baseline
With your current tools, how is your company currently monitoring the success of your workforce?
Start with baseline data and qualitative observations to gain an accurate understanding of how your technology is currently being used.
Baseline metrics provide a starting point from which you can begin mapping your digital adoption journey.