Make sure everyone has the equipment they need to perform their tasks. Identify who can work from their personal computers and invest in equipment for those who need it.
Performance and Key Performance Indicators (KPIs): It's important to trust your reps to get the job done. As long as they're producing, whether through sales activity or results, that's what matters. Make sure you have the tools to measure against the KPIs you'd normally use.
Security: Ensure confidential information is protected. Be clear about how information should be shared across the organization and which tools can and cannot be used.
Team Wellness: As mentioned above, provide guidance on how reps can develop new routines, maintain physical well-being, and take care of their mental health. Gather resources and offer support your teams can rely on when they need it most.
Make this information available in your policy document. This should viber database act as a single source of truth that staff should refer to when making the shift to remote work. Include a FAQ section and update it with answers to common questions.
A well-defined set of technology tools should also be included. As you develop your policy, be absolutely clear about which tools are allowed and when they should be used. Teams across the company should use the same tools for the same purpose.
For everyday communication, consider platforms like Slack , Microsoft Teams , or Skype . For video conferencing, Zoom and Google Hangouts are good options.
Regardless of how you structure your policy, you must communicate it concretely and clearly. Make sure everyone knows what's expected of them , and give them the tools and resources to help them get the job done.
Create a work-from-home policy
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