Responsive and Friendly Customer Support

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Various Other Services
In addition to the services mentioned above, Gojek also provides various other services, such as purchasing credit and electricity tokens, ordering cinema tickets, health services, and the latest news channels. Thus, Gojek is not only a transportation and delivery application, but also a multi-purpose application that can meet the various needs of Sobat Penurut.

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Sobat Penurut does not need to worry if you experience problems or have questions regarding the use of the Gojek application. The Gojek consumer support team is always ready to help promptly and friendly. Through live chat or telephone, Sobat Penurut can easily contact the Gojek consumer support team and get solutions to the problems faced.

Gojek App Shortcomings: Challenges and Improvements to be Made
1. Service Limitations in Some Areas
Although Gojek has provided its services in a large number telegram data of cities in Indonesia, there are still some areas that are not covered by Gojek services. This is certainly a disadvantage for users who live in these areas, because they cannot enjoy all the benefits offered by the Gojek application.

2. Possibility of Errors or Delays in Service
Sometimes, although rare, Gojek app users may experience errors or delays in service. For example, a driver who gets lost or a delay in delivering goods. Although Gojek always tries to provide the best service, as a user, Sobat Penurut must still consider the possibility of problems like this.

3. Varied and Fluctuating Prices
The price of Gojek services, especially transportation and delivery services, can fluctuate depending on demand and other factors. This can cause prices to increase during times of high demand, such as during peak hours or bad weather. As a user, Sobat Penurut needs to consider availability and price when ordering Gojek services.