Cater to your audience.
Before you start writing your memo, consider who your audience is. Understanding who will read your memo will help you tailor your message, tone, and CTA for that audience.
Pamela Bump, head of content growth at HubSpot, suggests considering the following questions.
"Are the leaders you're writing for busy executives who want a quick one-pager focused on the most need-to-know information?” she says. “Or are the readers more inquisitive and interested in soaking in all the information they can get?”
Make it skimmable.
Milliken recalls a time when she wrote a memo that wasn’t skimmable.
"When I was asked to write my bahamas whatsapp number database first memo, I created a document with huge walls of text,” she says.
“My manager gave me great feedback, encouraging me to use charts and graphs throughout the document. That makes total sense to me now. No one wants to read a huge string of lengthy paragraphs, but they'll definitely skim a table.”
To make your memo easier to read, use headings and separate paragraphs to break up new thoughts or talking points. You can also add tables and graphs to create a visual break when it makes sense.
Milliken adds, "Bullet points are your friend. They create breaking points throughout your document and keep information easy to digest.”
Four free templates to communicate these major business updates.
Free Business Memo Templates
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