information about the company that the bot can use when responding;

[sakibkhan22197]

Test Carrot quest
How to connect AI-bot Carrot quest to dialogues
The bot can be connected to answer questions that the user starts in chatbots. To do this, in the settings of the final block of the chatbot, select the assignment of the question to the AI ​​bot.

Adding an AI bot to the chatbot block
Adding an AI bot to the welcome bot's final block
You can also connect the AI ​​bot to all questions that users write in list of albania phone number the chat. To do this, write to us in the support chat.

How to set up AI bot Carrot quest
After connecting the AI ​​bot, you will have a separate tab in the "chatbots" section. There you can go to the bot settings.

Section with AI bot
Section with AI bot
Contents of dialogues
In this section you can change:

the bot's communication style ranges from informal to formal;
option to address users;
length of the answer (from ±30 words to 70 or more);
the level of creativity of the bot's responses.
Example of setting up the content of an AI bot
AI Bot Content Settings
Translation of dialogues to the operator
Here you can set stop phrases. If the user uses the specified word in communication with the bot, the bot will transfer the question to the operator.

Also here you can set the bot's responses for working and non-working hours. It will be sent when the dialogue is transferred to the operator.

Example of setting up stop phrases for an AI bot
Bot behavior settings
Bot rules of conduct
In this section, specify the prompts that will act as rules of behavior for the bot. For example, "always use formal business language and precise terms" or "be more creative in your answers, offer several options for solving questions."

Other settings
Here you can select the time after which the question will be automatically closed. For example, if the user does not respond within 15 minutes after the bot's message, and the bot did not translate the dialogue to the operator, the bot will close the question.

Example of additional settings for an AI bot
Additional bot settings
You can also assign a tag to a user or record an event when the bot passes.