Convenience for the manager Managers correspond with clients

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1 point - visible 0 points - not visible Easily track unanswered calls - a useful feature to avoid missing a customer due to carelessness or during a heavy workload on the sales department. 1 point - unanswered are easy to track 0 points - you will have to scroll through the list of dialogues and open each chat. It is visible whether the client has WhatsApp - this way the manager will immediately understand that his message has gone to Narnia, and the client needs to be contacted via another channel. 1 point - visible 0.5 points - not visible in CRM, but visible in web version 0 points - not visible Templates - make life easier for sellers and save time spent on similar questions.



Everyone has templates, but not all greece phone number list of them are equally beautiful. 1 point — templates are easy to use, they work correctly, they are easy to send to the client 0 points — templates do not work from the CRM or have limitations on the number of attached files , and the director is vigilant to ensure that no one sends clients on an erotic walking tour or quietly stares at “The Fall of the House of Usher.” A convenient service makes the ROP's work easier and provides tools so that monitoring managers is not a difficult task. For the convenience of the manager, there is analytics of correspondence with clients.



It is available in almost any service, but they all analyze different indicators, so we did not compare analytics. We can tell you how Wazzup analytics helps . You can see if all clients have been answered. If the manager can easily see all clients who are waiting for a response, he controls the situation and can save the deal from failure if one of the sellers forgot about his client. 1 point — the manager can easily view unanswered 0.5 points — this function is not available everywhere. For example, only in CRM or only in the web version. 0 points — there is no such function at all.