Digital Optimization

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The digital optimization stage is based on digitalization, further deepening the application of data tools, and using advanced digital tools to improve and enhance existing business processes. At this stage, digital optimization not only focuses on process automation, but also focuses on using data analysis to achieve efficiency in business operations.

Continuing the example of CRM system application, the application of digital tools now extends to the use of chatbots to automatically respond to basic customer service chinese overseas america phone number data questions. Through these optimization measures, companies can provide more efficient customer service.



Digital TransformationDigital Transformation
Digital transformation is the highest stage of this journey. This stage goes far beyond pure technology application and touches on fundamental changes in business models, organizational structures and corporate cultures.