Expectations and reality
Have you ever sent an email and then stared at the screen waiting for a response?
Don't be ashamed to admit it - we've all done it! We want the other person to be there and respond immediately. Unfortunately, most of the time, that's not the case.
This is egocentric bias at work, explains Adam Grant, a renowned psychologist at the University of Pennsylvania.
When it comes to sender and receiver expectations, there is a huge gap.
In short, most people think they know what other people are thinking better than they actually do.
Your email recipients are not mind readers
Here's how it works: You write an email and in afghanistan telegram data your mind you know exactly what the email is about, but your thoughts often fail to translate adequately into words.
Yet, you still send the email, mistakenly assuming that the person on the other end knows what you want.
Therein lies the disconnect. Our ego takes over because we think others can read our minds. When they don’t get back to us within the time frame we set in our minds, we get frustrated, but we didn’t express ourselves clearly.
This brings me to a simple trick you can deploy in any type of communication with everyone you meet: Be specific in your requests.
For emails, provide the recipient with an estimated timeline for a response.
It's okay to finish with a few quick words.
As Adam Grant explains, it's okay to say, "I need a response by noon on Tuesday."
You can do this through internal and external email communications.
Avoid ambiguity
The simple power of specificity
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