Communications impact on renewal rates

[aburaihan66]

Top tip: The LoveAdmin system helps you to dive into your communication reports to track opens, fine-tune your messaging, and boost your parent engagement.

Communication isn’t just about sharing information, it’s also an influencer. In fact, nearly a third of parents (32%) want better communication or better visibility into how their child is getting on.

For those involved in performing arts activities, the asia rcs data influence of good communication on renewal rates is just as important, with 31% of parents being more likely to renew due to effective communication.

Strategies for effective communication
So, what can you do as an activity provider to meet these communication expectations?

Establishing efficient communication channels is key. Sending timely updates and essential information via social media, email, and SMS can keep parents in the loop without overwhelming them.

Plus, providing easily accessible and up-to-date information on class schedules and availability can help parents plan and stay engaged.

But remember consistent branding is key. You need to make sure to brand your communications so that parents can easily identify updates at a glance.

Here’s some tips on how to keep your branding consistent:

Utilise headers for professional, branded emails
Opt for custom send names in SMS for instant recognition
Design social media posts with the same look and feel as your website and emails
Top tip: You can create customised emails via the LoveAdmin system, including email banners, footers and picture content. Plus, our SMS functionality also means you can communicate with parents via your own custom send name, making it even easier.