Call center for medicine Call center fo singapore business email listr education Call center for a clothing brand Call center for grocery delivery service Call center for small businesses Success stories Stock News FAQ Contacts ---- Call back Call center — About the company — Infotell Blog — How is a contact center different from a call center? How is a contact center different from a call center? How is a contact center different from a call center? Many people in life come across such concepts as “call center” or “contact center”.
And most people think that both of these terms mean the same thing. Let's figure it out, is this true? The main function of a call center is to support customers via telephony. Simply put, they work here with voice communications. Call center operators make and receive phone calls, sell goods and services, advise clients on various issues, provide technical support, conduct surveys, and inform clients about new products. These services can be ordered individually or as a package. Today, most call centers are equipped with auto-dialing and automatic notification services.