Live chat widget Chatway on the website
In response to various questions or requests, support agents have the ability to easily route customer interactions to specialized departments such as sales, technical, or product, providing personalized and expert assistance.
Additionally, the ability to share images and files allows agents to effectively illustrate issues, resulting in improved service levels.
With seamless access to customer profiles and purchase history in real time, agents can create responses that are precisely tailored to individual preferences and previous rcs data thailand interactions. This personalized approach greatly contributes to improving the customer experience.
Real-time messaging for fast and effective response.
Customizable chat widgets that give a polished and professional look.
Chat transcripts providing comprehensive contextual support.
Canned responses to provide consistent answers and speed decision making.
Share files and images to improve communication and problem solving.
Agent availability status is a feature that skillfully manages customer expectations.
Easily delegate customer interactions to specialized departments.
Pros
Free to use
Excellent customer service
Available on mobile devices and computers
Pricing: Chat is available for free. Try it here!
Live chat
Live chat
LiveChat is a great option for teams that specialize in chat and messaging because it is a full-fledged customer service platform. It helps businesses manage communications, generate leads, and increase sales.