And ultimately, CRM – continuous customer relationship management – is at the center of the presentation.
Use a CRM system to keep track of all interactions with your customers
The structure of the bike is now completely gambling data cambodia described. But it is important to note:
In addition to the funnel, the flywheel also uses service as a driving force.
Additional support, proximity to the customer, blogs, guides, webinars, social media posts, community management, ...
All of these efforts are intended to further inspire customers and ultimately turn them into multipliers of the company.
According to the flywheel principle, every new customer becomes an investment that drives the flywheel and continues to pay for itself through its long-term value.
Real Benefits: How Companies Benefit from the Flywheel
In the long term, the flywheel strategy can be very worthwhile.
And that has to do with the new dynamics of digital markets :
The prices for customer acquisition - even via platforms such as Google and Facebook - have risen sharply in recent years. A trend has long been set.
If it becomes extremely expensive to keep acquiring new customers , the focus must shift to earning more from existing customers or letting them act as ambassadors for your product.
Satisfied customers drive the wheel , while dissatisfied customers can quickly bring it to a stop.
Of course, companies should continue to promote themselves and their services.
But purchasing decisions are simply no longer optimally supported these days:
5 Inbound Statistics You Shouldn't Ignore
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