Frictionless customer experience is paramount throughout the shopper journey, and writing a review is part of that journey. When it comes to review generation it is absolutely crucial to provide your customers with an opportunity to leave reviews with minimal effort. At the end of the day they are executing a “task” that is benefiting your business.
Complicated forms with many questions will only discourage customers. Keep it short and sweet. The process should be extremely simple and effortless.
That is why we keep our review process estonia telegram screening simple. Our slick review form asks for 5-star rating, text, and a photo. No need to complicate things for your customers!
Loox tip:
When you select a review app for your Shopify store, make sure that the review generation process is simple and user-friendly (and automated). Otherwise, you could be missing out on many customer reviews.
Tough truth: Many merchants neglect this obvious step and don’t ask their customers for reviews at all. It is true that some customers will leave a review on their own accord, but the majority will need some “encouragement” on your part.