Small rewards encourage participation from users who might not otherwise submit a review. This helps us get a wider range of perspectives on a large portfolio of software offerings.
How we verify reviews
Through our verification process, we aim to ensure that each review represents the genuine experiences of real software users. We do this by:
1. We confirm the identity of the reviewer
Our identity verification process includes:
Our QA moderation team uses a combination of manual reviews and complementary services to confirm that each reviewer is a real person with real experience with the product. The team also flags conflicts of interest and AI-generated personas.
If the identity of a reviewer cannot be confirmed and/or a conflict of interest is identified, the review will be disqualified and not published.
Reviewer profiles displayed on our website
To help buyers more easily find relevant reviews from similar people, we create special reviewer profiles that include information about their professional background and experience. This provides important information about the relevance and credibility of the feedback.
For software reviews, the reviewer's profile may display, for example, the mexico telegram data reviewer's name, photo, job role, industry, company size, and length of use.
We understand how important it is for shoppers to be assured that feedback is from real people. At the same time, we want to recognize reviewers' right to maintain a certain level of anonymity online. Therefore, in some cases, certain personally identifiable information, such as photos and/or full names, may not be displayed.
2. We check the content of the review
Once the verification team has confirmed the reviewer's identity, they next review the content of the review. This process includes:
Multiple manual checks: Our team of QA moderators performs a series of checks to ensure the authenticity of reviews. We examine the reviewer's history and the extent of their interactions with the software, and cross-reference data to ensure consistency and veracity.
Technological audits: We use leading technologies to analyze the quality of content and check for generative AI and plagiarism to ensure that every review is authentic.