You can choose a CRM system using ratings. For example, according to CRM Rating , the following services are considered the best CRMs for 2024:
OkoCRM ;
AmoCRM;
Bitrix24;
1C: CRM;
RetailCRM.
Megaplan;
Planfix;
Sber CRM;
FreshOffice.
Two industry CRM systems also took high positions. These are MacroCRM for managing developer sales and the ReMarked service for automating the work of restaurants and cafes.
CRM is a system for managing customer relationships. It is not just a database, but a comprehensive solution with a set of useful tools: from monitoring sales of goods or services to sending automatic notifications to clients.
The benefits of CRM for business are hard to overestimate. It helps optimize croatia phone number list processes and improves their efficiency. As a result, this allows increasing the company's profits and customer loyalty.
CRMs differ in the method of organization, degree of individuality, functionality and readiness for implementation. In addition, when implementing CRM, it is worth paying attention to quality characteristics, such as the simplicity of the interface, integration with other services, data security and the availability of support service, tariff.
To implement CRM in your company, you need to complete five basic steps:
formulate goals;
conduct a process audit;
make a list of requirements;
check with the team and get their support;
start working in a new CRM, training and monitoring your employees.
Full integration of a CRM system into the life of a company is not a quick process, it can take several months. But the positive result will be worth the effort you put in.